In an effort to keep our customers up to date on all policies regarding our cruise partners, we have created a comprehensive list of all the available refund and Future Cruise Credit policies available to you. Our wonderful team of travel advisors is here for you and we want to make sure you can travel with confidence in the future. If you ever have any questions or concerns, we are always happy to help!
Please stay safe and stay healthy, and we hope to help you book your next trip soon.
AmaWaterways
AmaWaterways suspends operations: Cancelling all Europe river cruises through April 25, 2020. (Issued March 12, 2020)
American Cruise Lines
New Cruise with Comfort Policy: Effective March 9, 2020 new and existing bookings or cruises departing March 9, 2020 through August 31, 2020 may cancel for any reason up to 24 hours prior to the start of the cruise and receive Cruise Vouchers equal to 100% of Amounts Paid. (Issued March 12, 2020)
Avalon Waterways
Avalon Waterways suspends travel across all destinations, through April 30, 2020. (Issued March 12, 2020)
Azamara Club Cruises
Azamara updates cancellation policy: Now offering a 125% Future Cruise Credit (FCC) or 100% Refund (Issued March 17, 2020)
Celebrity Cruises
Celebrity Cruises suspends sailings effective March 14, 2020 through April 10, 2020. (Issued March 13, 2020)
Celebrity Cruises is also offering a Future Cruise Credit and a Refund Policy. Please ask your Travel Advisor for more information.
Crystal Cruises
Crystal announces cruise cancellations through April 11, 2020. (Issued March 13, 2020)
Revised Cancellation Policy applies to all 2020 Ocean, River, Yacht and Expedition Voyages. (Issued March 9, 2020)
Cunard
Cunard suspends operations until April 11, 2020. (Issued March 16, 2020)
Holland America Line
Holland America Line suspends operations for 30 days. (Issued March 13, 2020)
Updates to cancellation and book with confidence policies (Issued March 13, 2020)
Norwegian Cruise Line
Norwegian Cruise Line Holdings suspends cruises between March 13 and April 11, 2020, for its three cruise brands: NCL, Oceania, and Regent Seven Seas.
(Issued March 13, 2020)
Oceania Cruises
Norwegian Cruise Line Holdings suspends cruises between March 13 and April 11, 2020, for its three cruise brands: NCL, Oceania, and Regent Seven Seas.
(Issued March 13, 2020)
Princess Cruises
Princess Cruises Announces a Voluntary and Temporary Pause of its Global Ship Operations for 60 Days (Issued March 12, 2020)
Regent Seven Seas Cruises
Norwegian Cruise Line Holdings suspends cruises between March 13 and April 11, 2020, for its three cruise brands: NCL, Oceania, and Regent Seven Seas.
(Issued March 13, 2020)
Royal Caribbean International
RCI announces suspension of service for 30 days. (Issued March 13, 2020)
Royal Caribbean Cruises Ltd. announces an enhancement to our Cruise with Confidence policy (Issued March 9, 2020)
Seabourn
Seabourn announces a voluntary pause of global operations of its five cruise ships for 30 days, starting March 14, 2020. (Issued March 13, 2020)
Silversea Cruises
Silversea is embracing Royal Caribbean Cruises Ltd.'s initiative to suspend its fleet globally effective immediately. (Issued March 16, 2020)
Viking Cruises
Viking cancels all river and ocean cruises from March 12 - April 30, 2020. (Issued March 11, 2020)
Viking updates Risk-Free Guarantee Information (March 12, 2020)
Windstar Cruises
Windstar temporarily suspends operations worldwide for cruises embarking March 14 through April 30, 2020 due to the unpredictable environment surrounding the coronavirus COVID-19 pandemic. (Issued March 12, 2020)
